Frequently asked questions

As an optical store owner, I deal with a wide range of processes every day — from patient appointments to managing lenses and inventory. Previously, this took a lot of time, especially when I had to check lens availability manually. With MARVI, everything has become much easier. All the information is in the system — I can instantly see stock levels and quickly place orders. It truly saves time and reduces routine work. I also appreciate the support team — they are always available, respond quickly, and help resolve any issues.

We have been using the MARVI CRM/ERP system for over two years, and during this time it has significantly simplified our work. The system helps organize all processes — from patient management by doctors to financial reporting and analytics. We can see where our clients come from, how often they visit, and what their needs are, which greatly improves management decisions. Overall, we are very satisfied with MARVI and can confidently recommend it to colleagues and other medical businesses.

My name is Slavina, and I have been using the MARVI system for about two years now. During this time, it has been continuously improving and becoming even more convenient to use. The system helps organize the client database and structure all internal processes clearly, without unnecessary hassle. As a result, work becomes much easier and more manageable. I can confidently recommend MARVI to owners of optical stores and ophthalmology clinics who want to systematize their operations and improve efficiency.

In our optical store, we always strive to stay one step ahead, which is why we chose the MARVI CRM/ERP system. In practice, it has proven to be a convenient and efficient tool, especially when it comes to selecting lenses and eyewear. All processes are well-structured: there is a client database, a product catalog, and well-organized inventory transfers and write-offs between warehouses. This allows us to work faster and without unnecessary chaos. From my experience, MARVI truly simplifies daily operations, so I recommend it to anyone currently looking for a system for their optical business.

The imperfection of the previous program and the unreliability of the development partners forced me to switch to the MARVI CRM/ERP system. Currently, I do not encounter typical problems of other systems on the market, namely: data loss during transmission, constant growth in the cost of maintenance and imperfection of the product accounting system. MARVI has a more reliable accounting program during data transmission, and is easier to use. The main value of MARVI is its developers, namely, responding to comments from users and making adjustments to the system. I would like to personally recommend the MARVI CRM/ERP system for all ophthalmological clinics and optician's shops in Ukraine.

This CRM system is a combination of all the necessary functions and tools for managing and accounting business in optics and ophthalmology clinics.

I've been using the CRM MARVI program for almost two years now. Like it. Handy, easy, quick. Simple in vikoristanny. A great advantage, in my opinion, is the possibility of consultation 24/7. There was very little need for assistance from company representatives. The system is working well. At the moment I’m doing a lot of medical research (registering patients and completing “examinations by an ophthalmologist”). I'm looking forward to a more full-featured version with more options.